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Cómo funciona

Atención global, acompañamiento local: un sistema que no deja de respaldarle

Cuatro barreras. Una solución.

Las familias no solo piensan en el precio. También les preocupan el idioma, la confianza, el papeleo y quién responderá si algo cambia.

Cómo lo resolvemos

«No hablo chino».

Asignamos un acompañante bilingüe que traduce el contexto médico, no solo las palabras, para que cada decisión sea comprensible.

Tres fases, un solo recorrido médico coordinado

Desde la preparación inicial hasta el seguimiento tras volver a casa, cada fase está pensada como una continuidad.

Phase 1

Before Departure

Typically 2-4 weeks
Week 1-2

Initial consultation: we learn your diagnosis, goals, and timeline; hospital matching: we recommend 2-3 top specialists for your condition; medical records translated into Chinese; video consult with your specialist; treatment plan and itemized cost estimate confirmed.

Week 2-3

Visa invitation letter issued; you submit visa application, with processing time depending on your embassy.

Parallel

Flights and accommodation are booked while your visa is being processed.

Week 3-4

Pre-arrival briefing covers what to pack, what to expect, and local tips, so you arrive prepared and your pal is ready at the airport.

Phase 2

During Your Stay

Treatment period
Day 1

Airport pickup: your pal greets you and escorts you to your accommodation.

Day 1-2

Settling-in assistance with SIM card setup, grocery shopping, and local orientation.

Day 2-3

Hospital registration and admission, with paperwork handled by your pal.

Ongoing

Full accompaniment to every consultation, procedure, and follow-up.

Ongoing

Real-time, context-accurate medical interpretation, so there are no language gaps.

Daily

Check-ins that cover not only medical progress, but also how you are eating, sleeping, and feeling.

24/7

Emergency support if something unexpected happens and an immediate response is needed.

As needed

Flexible adjustments if your treatment plan changes and logistics need to adapt with it.

Phase 3

After You Return

Post-treatment
Within 1 week

Certified translation of all Chinese medical records into your preferred language.

Within 1-2 weeks

Records shared with your local physicians to support seamless continuity of care.

3-6 months

Remote follow-up consultations with Chinese specialists if needed.

Ongoing

Check-ins via WhatsApp or WeChat for recovery support.

As needed

Assistance with unexpected complications, because we are still just a message away.

Long-term

Your file remains maintained for future visits, so you can return for subsequent treatment without restarting the process.

Key notes

What affects the pace of the journey

Consultation takes time

Matching you with the right specialist, translating records accurately, and scheduling a video consult usually takes 1-2 weeks. We do not rush this stage, because getting the diagnosis and treatment plan right shapes everything that follows.

Visa and logistics move faster

Once the plan is confirmed, we can issue the visa invitation letter and start travel arrangements within days.

The pace can be compressed when needed

If your case is urgent, we can compress certain steps, but we do not compromise on specialist matching quality or translation accuracy.

Listo para hablar

Cuando el proceso está claro, el siguiente paso más útil es una conversación real.

Cuéntenos su caso y su calendario, o revise primero los servicios si quiere entender el nivel de apoyo disponible.

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