Remote Case Review
Get specialist feedback before you travel
Services
Everything you need for a smooth medical stay in China
Hospital accompaniment, pre-arrival planning, daily logistics, and follow-up support come together in one clear service structure.
Start with a free consultationService Overview
Our services at a glance
Four core service areas, one coordinated journey — from the first remote consultation to long-term recovery support.
Travel & Visa
We handle paperwork, flights, and accommodation
In-Hospital Support
Professional interpretation and accompaniment at every step
Post-Treatment
Translated records, remote check-ins, and GP coordination
What Each Service Includes
Coordinated care at every stage
Each service connects with the next, so nothing falls through the cracks.
Grade 3A public · JCI-accredited
Remote Case Review
- Secure video consultation and second opinions
- Secure transfer of medical records
- Transparent treatment estimates with 72h feedback*
- Comprehensive case assessment by top-tier specialists
- Detailed preliminary treatment plan
Visa-free Hainan for 86 countries
Travel & Visa Coordination
- S1/S2 medical invitation letters processing
- Flight booking and airport pickup services
- Accommodation arrangements and local SIM/concierge
- Customized travel itinerary for patient and companions
- 24/7 on-ground logistical support*
Clinically trained interpreters
In-Hospital Support
- Medical interpretation (EN, DE, NL, FR)
- Admission assistance and seamless navigation
- Result explanation with 24/7 on-call availability*
- Direct coordination with medical staff
- Assistance with hospital discharge and medication
Translation certified
Post-Treatment Follow-up
- Certified translation of all medical records
- Coordination with your local GP for continuity of care
- Remote follow-ups and regular WhatsApp/Email check-ins
- Prescription refill coordination
- Long-term recovery monitoring
Time estimated based on typical circumstances; final scheduling depends on individual clinical assessment.
Flexible By Design
Flexible support — as much or as little as you need
Every medical journey is unique. Whether you require comprehensive end-to-end coordination, or simply need assistance with remote case review and interpretation, our services are fully modular. We build a personalized plan tailored specifically to your needs and preferences.
Language Support
Clinical-grade interpretation in your language
Clear communication is critical in healthcare. We bridge the language gap with specialized interpreters trained in medical terminology to ensure absolute clarity between you and your healthcare team.
English
German
Dutch
French
Clinically trained interpreters · Available 24/7
Credentials
The standards behind our services
We partner exclusively with internationally accredited institutions and adhere to the highest standards of medical facilitation.
Grade 3A & JCI
Our partner hospitals are strictly vetted, holding China’s top Grade 3A public hospital status and Joint Commission International (JCI) accreditation.
Certified Interpreters
All our medical interpreters undergo rigorous clinical training and internal certification to ensure precise interpretation of complex medical information.
DB31/T 1487-2024
We strictly comply with the latest Shanghai municipal standards for international medical tourism services, ensuring quality and patient safety.
FAQ
Questions about our services
Our fees are transparent and depend on the level of support you choose. We offer modular pricing so you only pay for the services you need.
Yes, you can customize your package. Whether you just need an interpreter or full travel coordination, we accommodate your preferences.
Our interpreters combine clinical backgrounds with certified English proficiency to ensure accurate, patient-safe communication.
We strictly adhere to international data protection standards, ensuring your medical records and personal information remain confidential.
Yes, we work with many international insurance providers to facilitate direct billing where applicable.
We provide a 24/7 dedicated support line for all our patients during their stay in China.
The right package starts with understanding the patient, not picking a card.
If you already know you need help, contact us directly. If you want to revisit the treatment journey first, the full process page is one step back.