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The Process

Your medical journey to China — planned, coordinated, and supported.

From your first inquiry to your return home, we manage every detail. No guesswork. No language barriers. No hidden costs.

Your Path to Care

A seamless, predictable process designed around your needs.Average time from first contact to treatment start: 7–14 days.

The Details, Step by Step

1
Step 1

Free Consultation

No obligation, no payment required. Share your medical condition and initial reports with our care team for a preliminary review.

Time required
30–45 mins
Deliverable
Initial feasibility assessment
Free Consultation
2
Step 2

Personalized Plan

Receive a detailed medical itinerary, including hospital options, specialist profiles, and a transparent cost breakdown.

Time required
24–48 hours
Deliverable
Comprehensive Quote
Personalized Plan
3
Step 3

Specialist Matching

We connect you with the leading specialists in your specific condition for a final clinical review and appointment scheduling.

Time required
2–3 days
Deliverable
Confirmed Specialist
Specialist Matching
4
Step 4

Travel & Visa

We handle the bureaucracy. From medical invitation letters to flight bookings and visa-free entry support for Hainan.

Hainan Exclusive: Visa-free entry for 86 countries.

Time required
3–5 days
Deliverable
Travel Itinerary
Travel & Visa
5
Step 5

On-Ground Support

Your dedicated bilingual care coordinator meets you at the airport and accompanies you to every appointment.

Time required
Full Stay
Deliverable
24/7 Concierge
On-Ground Support
6
Step 6

Post-treatment Care

Care continues even after you return home. We coordinate with your local doctors and provide translated medical records.

Time required
Ongoing
Deliverable
Translated Records
Post-treatment Care

Not ready to travel yet?

Start with a secure remote review from top specialists.

Request a remote review

Visa & Entry Assistance

We streamline the bureaucracy so you don’t have to worry about the paperwork.

Standard path (other cities)

  • We provide official medical invitation letters.
  • Step-by-step guidance for standard medical visas (S2).
  • Document translation and preparation support.
RECOMMENDED

Hainan exclusive path

  • Visa-free entry for citizens of 86 countries.
  • Stay up to 30 days without applying in advance.
  • Fastest route to specialized care at Boao Hope City.

Transparent pricing — no surprises.

Medical travel shouldn’t come with financial anxiety. We provide comprehensive, itemised estimates before you commit to anything.

Itemised Estimates

Clear breakdown of medical fees, accommodation, and concierge services.

Flexible Payments

Major credit cards, international wire transfers, and Alipay/WeChat Pay accepted.

Insurance Direct Billing

Partnerships with major international health insurers for seamless claims.

Sample Estimate Structure

Comprehensive Treatment Plan

Hospital Admission & TestsItemized
Primary Procedure / SurgeryItemized
Medications & Post-op CareItemized
Accommodation (14 days)Included
Concierge & TranslationIncluded
Total EstimateNo hidden fees

Frequently Asked Questions

No, our initial consultation and case review are completely free. You only pay when you agree to a specific treatment plan.
If you travel to Hainan, citizens from 86 countries can enter visa-free for up to 30 days. For other cities, a standard medical visa usually takes 5-10 business days.
Not at all. We provide dedicated bilingual medical guides who will accompany you to all your hospital appointments and help with translations.
Yes, we are fully HIPAA compliant and adhere to strict international data privacy standards to protect your medical information.
Absolutely. We can assist with travel arrangements, accommodation, and necessary visas for your accompanying family members.
We provide all your translated medical records and coordinate with your local doctors to ensure a smooth transition of care back home.

Ready to start your journey?

Take the first step towards world-class healthcare. Our team is ready to review your case at no cost.

MediPalGo facilitates connections with healthcare providers but does not provide medical services directly. All treatment decisions are strictly between the patient and the licensed medical professionals in China.